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Service name



Plasmatail Co., Ltd.

Sales manager

Yuuka Iida


1-11-6 Minami Tokiwadai, Itabashi-ku, Tokyo 174-0072

Lehua South Tokiwadai Room 101

Application expiration date

Please note that if payment cannot be confirmed within 7 days after the payment guide email is sent, the order will be considered canceled and canceled.

Delivery time

In-stock items will be shipped within 3 business days, and made-to-order items will be shipped within approximately 45 days from the order deadline.
*However, shipping may be delayed during busy periods, in which case we will contact you.

Payment method

Credit card payment (VISA, JCB, AMEX)

Payment time

Within 7 days after sending the payment guide email

Deadline for returns

We do not accept returns unless the product is defective and approved by our shop.

Return shipping

If you want to return the product, please pay the shipping fee.

Phone number


Email address

Restrictions on sales volume, etc.

[Regarding made-to-order products]

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